Terms of Service

Effective Date: July 2, 2026  |  Last Updated: July 2, 2026

1. Acceptance of Terms

Welcome to Starbird Chicken (hereinafter referred to as "Starbird," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," or "you") and Starbird Chicken governing your access to and use of the website located at starbirdmenu.click (the "Website") and all related services, content, features, and functionality offered through the Website.

By accessing the Website, browsing its content, placing an order, creating an account, or otherwise engaging with any service offered through the Website, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age or have the legal capacity to enter into binding contracts under applicable law;
• You are accessing the Website from within the United States or otherwise agree that U.S. law governs your use;
• You consent to the collection and processing of your personal information as described in our Privacy Policy.

If you are using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you individually and the entity you represent.

2. Description of Services

Starbird Chicken operates as a food service establishment providing customers with the ability to view menu offerings, access nutritional information, place food orders, and interact with our brand through the digital platform located at starbirdmenu.click. Our services include, but are not limited to:

• Online Menu Browsing: Users may browse our full menu of chicken-based food items, sandwiches, tenders, salads, bowls, sauces, beverages, and other food and beverage offerings.
• Online Ordering: Users may place orders for pickup or delivery through our Website, subject to location availability, operating hours, and third-party delivery partner terms.
• Nutritional and Allergen Information: We provide general nutritional data and allergen disclosures to assist customers in making informed dietary choices.
• Promotions and Loyalty Programs: From time to time, we may offer promotional discounts, limited-time offers, loyalty rewards, and special deals accessible through the Website.
• Customer Account Management: Registered users may create and manage a personal account to save preferences, track order history, and manage payment methods.
• Customer Support: Users may contact us through the Website for assistance with orders, complaints, feedback, or general inquiries.

We reserve the right to modify, expand, limit, suspend, or discontinue any aspect of our services at any time without prior notice, subject to applicable consumer protection laws. Availability of specific menu items, pricing, and promotions may vary by location and are subject to change without notice.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

By using our Website, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access;
• Use the Website only for lawful purposes and in a manner consistent with these Terms;
• Comply with all applicable federal, state, and local laws and regulations;
• Ensure that any information you submit is truthful and does not infringe on the rights of any third party;
• Promptly update your account information if any details change.

3.2 Prohibited Activities

You expressly agree NOT to engage in any of the following prohibited activities:

• Fraudulent Activity: Submitting false, misleading, or fraudulent orders, payment information, or personal data;
• Unauthorized Access: Attempting to gain unauthorized access to any part of our systems, databases, servers, or networks;
• Scraping and Data Mining: Using automated bots, scrapers, crawlers, or other tools to extract data from the Website without our express written consent;
• Interference: Introducing viruses, malware, ransomware, or other malicious code that could interfere with the Website's functionality;
• Impersonation: Impersonating Starbird Chicken, our employees, other users, or any other person or entity;
• Spam and Harassment: Sending unsolicited communications, harassment, or threatening messages through any feature of the Website;
• Intellectual Property Violations: Copying, reproducing, distributing, or creating derivative works from any content on the Website without authorization;
• Abuse of Promotions: Creating multiple accounts or using fraudulent means to exploit promotional offers, coupons, loyalty points, or referral programs;
• Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any software underlying the Website;
• Commercial Exploitation: Using the Website for any commercial purpose not expressly authorized by Starbird Chicken in writing.

Violations of these prohibitions may result in immediate termination of your account, cancellation of orders, and potential legal action. We reserve the right to report any illegal activity to appropriate law enforcement authorities.

4. Intellectual Property Rights

4.1 Ownership

All content, materials, and features available on starbirdmenu.click, including but not limited to text, graphics, logos, photographs, images, audio clips, video content, menu designs, software, icons, and the compilation and arrangement thereof (collectively, "Content"), are the exclusive property of Starbird Chicken or its licensors and are protected under United States copyright, trademark, trade dress, and other applicable intellectual property laws.

4.2 Trademarks

The name "Starbird," "Starbird Chicken," the Starbird logo, and all related marks, slogans, and trade dress are trademarks or registered trademarks of Starbird Chicken. You may not use, reproduce, or display any of our trademarks without our prior written consent. Unauthorized use of our trademarks may constitute infringement and unfair competition under applicable federal and state law, including the Lanham Act, 15 U.S.C. § 1051 et seq.

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with placing food orders and interacting with our services. This license does not include any right to:

• Resell or commercially exploit any Content;
• Create derivative works based upon any Content;
• Download or copy account information for the benefit of any third party;
• Use data mining, robots, or similar data gathering tools.

4.4 User-Submitted Content

If you submit reviews, feedback, photos, comments, or other content to our Website or social media platforms, you grant Starbird Chicken a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, publish, distribute, modify, and display such content in any media format. You represent and warrant that you own or have the necessary rights to grant this license and that such content does not violate any third-party rights.

5. Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food items subject to acceptance by Starbird Chicken. We reserve the right to accept or decline any order at our sole discretion, including due to item unavailability, pricing errors, suspected fraud, or service limitations in your area.

5.2 Pricing and Taxes

All prices displayed on the Website are in U.S. dollars and are subject to applicable state and local sales taxes. Menu prices may vary by location and are subject to change without prior notice. We make reasonable efforts to ensure pricing accuracy, but in the event of a pricing error, we reserve the right to cancel or adjust orders and notify you accordingly.

5.3 Payment Methods

We accept payment through major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the applicable amount for your order, including taxes and any applicable fees.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and prepared. If you experience a quality issue, incorrect order, or other verifiable problem with your order, please contact us at [email protected] within 24 hours of receiving your order. Refunds or credits are issued at our sole discretion and subject to verification. Orders placed through third-party delivery platforms are subject to those platforms' own refund and cancellation policies.

5.5 Third-Party Delivery Services

Starbird Chicken may partner with third-party delivery platforms to fulfill delivery orders. Orders placed through such platforms are subject to additional terms and conditions set by those platforms. Starbird Chicken is not responsible for delays, errors, or issues arising from third-party delivery services.

6. Food Safety and Allergen Disclaimers

We take food safety seriously and make reasonable efforts to provide accurate allergen and nutritional information. However, please be aware of the following:

Nutritional information provided on our Website is based on standard recipes and serving sizes, and actual values may vary depending on preparation methods, ingredient substitutions, and portion variations. This information is not intended to constitute medical or dietary advice. Consult a qualified healthcare professional for personalized dietary guidance.

7. Limitation of Liability

7.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STARBIRD CHICKEN'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO STARBIRD CHICKEN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

7.2 Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Website or services;
• Any errors or omissions in Website content;
• Unauthorized access to or alteration of your account or data;
• Statements or conduct of any third party on the Website;
• Any food-related illness or adverse reaction except where caused by our proven gross negligence or willful misconduct.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

8. Disclaimers — "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, AND FEATURES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STARBIRD CHICKEN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE, INCLUDING MENU INFORMATION, NUTRITIONAL DATA, AND PRICING;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE IS COMPATIBLE WITH YOUR DEVICE OR BROWSER.

Your use of the Website is entirely at your own risk. We do not warrant that the results obtained from use of the Website will be accurate or reliable.

9. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken and its officers, directors, shareholders, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your access to or use of the Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party right, including intellectual property, privacy, or contractual rights;
• Any content you submit, post, or transmit through the Website;
• Your negligence, misconduct, or fraud.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such matter.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Starbird Chicken's principal place of business is located, without regard to conflict of law principles. To the extent that federal law applies, including provisions of the Federal Trade Commission Act, 15 U.S.C. § 45 et seq., such laws shall govern matters relating to consumer protection and unfair business practices.

For users located in California, additional rights may apply under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq., and the California Consumer Legal Remedies Act (CLRA). Nothing in these Terms is intended to limit any rights you may have under applicable California law.

Subject to the dispute resolution provisions below, any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States, and you hereby consent to personal jurisdiction in such courts and waive any objection to the laying of venue.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute, you agree to first attempt to resolve the dispute informally by contacting Starbird Chicken at [email protected] and providing a written description of the dispute, your preferred resolution, and your contact information. We will attempt to respond within thirty (30) days. Both parties agree to negotiate in good faith to attempt to resolve the dispute informally for a period of at least sixty (60) days before pursuing formal proceedings.

11.2 Binding Arbitration

IF THE DISPUTE CANNOT BE RESOLVED THROUGH INFORMAL NEGOTIATION, YOU AND STARBIRD CHICKEN AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") PURSUANT TO ITS CONSUMER ARBITRATION RULES, WHICH ARE AVAILABLE AT WWW.ADR.ORG.

The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

11.3 Class Action Waiver

YOU AND STARBIRD CHICKEN EACH AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

11.4 Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim qualifies and the matter is within that court's jurisdiction.

11.5 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the data practices described in our Privacy Policy. If you are a California resident, you may have additional rights under the CCPA/CPRA as described in our Privacy Policy.

13. Term and Termination

13.1 Duration

These Terms are effective from the date you first access the Website and remain in full force and effect until terminated by either party in accordance with this section.

13.2 Termination by You

You may terminate your relationship with us by discontinuing use of the Website and, if applicable, by requesting deletion of your account by contacting us at [email protected]. Note that termination of your account does not relieve you of any obligations or liabilities that arose prior to termination.

13.3 Termination by Us

We reserve the right to suspend or permanently terminate your access to the Website and any associated accounts, with or without notice, at our sole discretion, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Requests by law enforcement or government authorities;
• Discontinuation of the Website or related services;
• Technical or security issues.

13.4 Effect of Termination

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions.

14. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Starbird Chicken. These links are provided for convenience only and do not constitute an endorsement, sponsorship, or recommendation of the third-party content. Starbird Chicken has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. We strongly encourage you to review the terms and privacy policies of any third-party sites you visit.

15. Children's Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action. Our data practices are further governed by the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

16. Accessibility

Starbird Chicken is committed to making our Website accessible to all users, including those with disabilities, in compliance with applicable accessibility standards and the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience difficulty accessing any part of our Website, please contact us at [email protected] and we will work to address your needs and improve accessibility.

17. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make material changes, we will provide notice by:

• Updating the "Last Updated" date at the top of this page;
• Posting a prominent notice on the Website homepage; and/or
• Sending an email notification to registered account holders.

Your continued use of the Website after any such changes are posted constitutes your binding acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Website immediately. We encourage you to review these Terms periodically to stay informed of any updates.

Notwithstanding the foregoing, no modification to these Terms will apply retroactively to any dispute that arose before the effective date of such modification.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The parties agree that the court or arbitrator should give effect to the parties' intentions as reflected in the severed provision to the maximum extent possible under applicable law.

The failure of Starbird Chicken to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Starbird Chicken on the Website, constitute the entire agreement between you and Starbird Chicken with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter. No oral or written information provided by Starbird Chicken shall create a warranty or expand the scope of these Terms.

20. Force Majeure

Starbird Chicken shall not be liable for any delay or failure to perform its obligations under these Terms resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, labor disputes, supply chain disruptions, power failures, internet outages, civil unrest, acts of terrorism, or any other event of force majeure. In such circumstances, our obligations under these Terms shall be suspended for the duration of the force majeure event.

21. Electronic Communications and Notices

By using our Website and creating an account, you consent to receiving electronic communications from Starbird Chicken, including emails, push notifications, and in-app messages relating to your orders, account activity, promotions, and updates to our policies. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing, to the extent permitted by applicable law.

You may opt out of non-transactional marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us at [email protected]. However, we may still send you transactional and account-related communications regardless of your communication preferences.

22. Assignment

You may not assign or transfer any of your rights or obligations under these Terms to any third party without our prior written consent. Starbird Chicken may freely assign or transfer these Terms or any rights or obligations hereunder, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, without restriction or notice to you. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

23. Headings

Section headings in these Terms are for convenience and reference purposes only and shall not affect the interpretation or construction of any provision hereof. The Terms shall be construed as if jointly drafted by both parties and shall not be construed against either party as the drafter thereof.

24. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, our services, or your rights as a consumer, please do not hesitate to contact us using the information below: